01
Trainer and business questions
Ask about trainer app access, client management, custom branding, scheduling, payments, subscriptions, or using True Fit in your coaching business.
Contact about trainer toolsContact True Fit
Questions are welcome.
Let’s find the right next step.
Choose the topic that best describes what you need, then send True Fit a clear message. We welcome inquiries from trainers, clients, independent Macro Wizard users, and people looking for training support.
Choose your topic
Help us route your message correctly.
Select the closest topic, then include it when you send your message. Clear context helps True Fit understand whether the request concerns the platform, a trainer, or the Macro Wizard.
02
Client account questions
Get help identifying the right next step for app access, current or historical plans, subscriptions, or questions that may require your trainer.
Contact about client access
03
Macro Wizard support
Ask about registration, login, purchases, generated plans, or a technical problem with the standalone Macro Wizard experience.
Contact about the Wizard
04
Training assistance
Tell us what type of coaching support you are seeking. True Fit does not currently operate an automatic public trainer-matching directory.
Ask about training support
05
Request Account Deletion
Request deletion of your True Fit app account, True Fit Macro Wizard account, or both.
You may request deletion of your True Fit account and associated data at any time.
To request account deletion, complete the contact form below and select Account Deletion Request as the reason for contacting us. State whether your request concerns the True Fit app, the True Fit Macro Wizard, or both, and use the email address associated with the account so we can verify the request.
When your account is deleted, we will delete the personal information and account data associated with the account identified in your request, including profile information and applicable plan or program data.
Certain information may be retained when required for legal, tax, accounting, fraud-prevention, security, or regulatory purposes. Any retained information will be kept only for the period required for those purposes and will not be used for unrelated purposes.
If additional verification is required before your account can be deleted, True Fit Training and Nutrition will contact you using the email address associated with your request.
Contact form
Send True Fit a message
Provide enough detail for us to understand your question, but do not include passwords, full payment-card information, medical records, or other sensitive personal information.
Messages are reviewed during normal business operations. Response times may vary depending on the request.
You may not need to wait
Use the direct path when it already answers your question.
Before a billing request
Include context—never sensitive payment details.
You may include a non-sensitive order or transaction reference when available. Never send a password, full card number, security code, medical record, or government identification number through a contact message.