Effective as of May 1, 2020
What Information We Collect
When you use the Site, App, and Service, you will be asked to provide personal information such as your name, email address, phone number, photographs, and demographic information such as age, gender, and location. When you register for an account, use the Service or App, post User Content, interact with other users of the Service through communication or messaging features, or send us customer service-related requests certain information will be required. Unless you specifically request otherwise prior to submitting your pictures to True Fit, you grant True Fit a lifetime, royalty free, worldwide license to use the photographs for marketing pictures you submit to the App. You should avoid uploading images with embedded location data (EXIF GPS) included. Users to the website can download and extract any location data from images on the website.
Cookies and Log Files
We gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.
In order for you to benefit from the full functionality of our Services, our Services request access to your health, diet, nutrition, and exercise information (“Health Information”) and contained in related application, account data and other stored information.
Information from Other Sources
Uses for the Information We Collect
We may use your Personal Data in the following ways; to operate, maintain, enhance, and provide you with the Services. It may also be used to personalize the features, performances, and support of the Services for your use; to send you administrative notifications, such as security, support or maintenance advisories; to respond to your inquiries; to send you promotional or marketing information, newsletters, surveys, offers, and other information, and to improve the quality of the Site, App, and the Services. Personal Data may also be used to address intellectual property infringement, privacy violations or defamation issues related to your User Content posted on the Service and other legal business activities.
How We Disclose Your Information
Any information, including personal information, that you voluntarily choose to include in a publicly accessible area will be available to anyone who has access to that content, including other users. You can control what personal information that you choose to be publicly accessible by adjusting your account settings.
We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. To the extent it is necessary for these third-party service providers to complete their contractual obligations to us, these third parties may have access to or process your personal information. Generally, these disclosures are made under terms comparable to this Policy, and the recipients are limited to using the information for the purpose for which it was provided. These companies are authorized to use your personal information only as necessary to provide these services to us.
With your explicit permission, we may make your personal information available to third parties for business or marketing purposes; or to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service. If, after providing your explicit permission, you decide you no longer want your personal information shared with third parties in this manner, you can opt out by contacting us at email@example.com.
We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with state and federal laws (such as U.S. Copyright law), in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement activity.
We also reserve the right to disclose your information that we believe, in good-faith, is appropriate or necessary to take precautions against liability; to protect us and others from fraudulent, abusive, or unlawful uses or activity; to investigate and defend ourselves against any third party claims or allegations; to assist government enforcement agencies; to protect the security or integrity of the Service; or to protect the rights, property, or personal safety of us, our users, or others.
In the event that all or a portion of True Fit or its assets are acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users in connection with such merger, acquisition, sale, or other change of control. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Control Your Information
You have the ability to opt-out of receiving any promotional email communications from us through opt out links provided in the messages or you may opt-out of receiving messages from us at any time by contacting us at firstname.lastname@example.org. You may also request an exported file of the personal date we hold about you, including any data you have provided to us.
Additionally, you may update, correct, or delete your profile information and preferences at any time by accessing your account page through the Service. You cannot change your username. Website administrators can see and edit all profile information. Please note that while your changes are reflected promptly in active user databases, we may retain all information you submit for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics. We will retain your information for as long as your account is active or as needed to provide you services. You can request that we erase any personal information we have; however, we will retain and use some of your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Third Party Services
The Service may contain features or links to websites and services provided by third parties. Articles on this site may also include embedded content (e.g. videos, images, article, etc.). Any personal information you provide on third party sites or services is provided directly to that third party and is subject to that third party’s policies. Even if access is through the Site, App, or Service. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Site or Service.
We do not allow children under 13 years of age to use the Service. No part of the Service is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access Service at any time or in any manner. If we learn that personal information has been collected on the Site or Service from person under 13 years of age then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account, then you may alert us at email@example.com and request that we delete that child’s personal information from our systems.
We use certain safeguards that are designed to secure your personal information. We cannot ensure or warrant the security of any information you transmit to us or store on the Service, and you do so at your own risk. WE HEREBY DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES. YOU UNDERSTAND AND AGREE THAT YOU UTILIZE THE SITE, APP, AND SERVICES AT YOUR OWN RISK AND ON AN “AS-IS” BASIS. If we learn of a security breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Service if a security breach occurs.
Although we may allow you to adjust your privacy settings to limit access to your information, please be aware that no security measures are impenetrable. We cannot control the actions of other users with whom you may choose to share your information with. Therefore, we cannot and do not guarantee that information you post on the Service will not be viewed by unauthorized person(s). You understand and acknowledge that, even after removal, copies of information that you have posted may remain viewable in cached and archived pages or if other users have copied or stored such information.